Based on the YouTube video “The Cost of Poor Quality”, what is the “Cardinal Quality Role” for the customer based organization?

Based on the YouTube video “The Cost of Poor Quality”, what is the “Cardinal Quality Role” for the customer based organization?

Review the topics that are widely addressed in corporate-sponsored ethics training programs.

  • Based on the list, identify two companies that have experienced violations within the past year.
  • Explain the reason for the violations and provide a recommendation for improvement.